Exclusive Jobs for Top Pros – Join Kandua Elite

Become a Kandua Elite Pro

Get exclusive job opportunities through Kandua’s trusted partners, including Santam.

Apply Now

What is a Kandua Elite Pro?

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Typically, Kandua Elite Pros are asked to do repairs for insurance policy holders (e.g. geysers, roofs, walls, electrical faults). That means that there is a wide range of jobs – big and small, for all kinds of service pros.

What are the benefits of being a Kandua Elite Pro?

Consistent work, consistent payment

Regular job notifications

Guaranteed call out fees

Fair, fixed rate cards - no negotiation with clients

Reliable and timely payment

Support and tools to help you succeed

A Kandua representative is involved in every job so you don’t face the client alone

Easy to use app for assessments, quotes and invoices

Exclusive events, training and networking with other great pros

Build your business and your reputation

Exclusively for our top pros - you have to apply and be selected

Associate your company with big brands

Showcase your customer reviews on your free Kandua website

Meet new clients and get referred

Requirements to become an Elite Pro

To be an Elite pro you must have and provide proof of the following:

Registered business
Company director’s ID copies or passport with work permits
Valid Tax Clearance Certificate if VAT registered
If you’ve completed TrueID verification, your Pro website and customer reviews will remain live.
Valid BBBEE certificate or Sworn Construction Affidavit
Business bank account
Business insurance (fire, theft & public liability – R5 million)
Relevant trade certification
Criminal background check
Three or more contactable references

Steps to becoming an Elite Pro

01 - Check if you qualify
02 - Click “Apply Now” to submit your application
03 - Our team will review your application and request additional documents
04 - Submit your documents
05 - Our team will vet your documents
06 - Once you pass, our team will inform you about the training sessions and tasks required to get you ready for partner jobs!

Frequently Asked Questions 👇

Why is Kandua leads being paused?

We are taking this time to rebuild Kandua into a better, stronger, and more profitable platform designed to help Pros like you find more work, earn more, and grow your business. This pause allows us to make the changes needed to create more opportunities for skilled professionals across South Africa.

When will the kandua.com marketplace be available again?

We estimate the pause will last around six months. However, we will keep you updated on our progress and share any changes to the timeline.

Can I still use my Kandua account during this time?

Yes, you can still access your Kandua account and do the following:

Send invoices and quotes to private customers
View past jobs
Request a credit refund in-app
If you’ve completed TrueID verification, your Pro website and customer reviews will remain live.
If you have not been TrueID verified, your Pro website will be removed on 31 March. Don’t worry, you can download your work photos and all your customer reviews

What happens to my credits?

If you have unused credits, you can request a refund directly in the app. Just open your app and update your banking details.

Will my Pro profile and customer reviews stay live?

If you’ve completed TrueID verification, your Pro website and customer reviews will remain live.
If you have not been TrueID verified, your Pro website will be removed on 31 March. Don’t worry, you can download your work photos and all your customer reviews

What about my previous jobs and customer details?

You will still be able to access your past jobs and customer information in the app.

Can I still find work through Kandua during this time?

Since the kandua.com is paused, you won’t receive new job leads from Kandua. However, you can still use the invoicing and quoting tools to manage private jobs and stay connected with past clients.

Will Kandua be coming back?

Yes! Kandua is not shutting down—we’re coming back better than ever. Santam and our team are investing in this next phase to make sure Pros can earn more and grow their businesses more effectively.

How can I stay updated on Kandua’s relaunch?

We will keep you updated through:

Email and in-app notifications
WhatsApp updates (save +27 81 050 9560 to your contacts)
WhatsApp updates (save +27 81 050 9560 to your contacts)

How can I help shape the future of Kandua?

We want you to be part of this journey! Join our Pro Advisory Board to share your insights and help us build a platform that truly works for you. Click here to start by completing our quick 1-minute survey

What if I need support?

Our team is here to help! Contact us via:

Email: help@kandua.com
WhatsApp: +27 81 050 9560

Will my website or reviews be affected by the renovation period?

No, if you've completed TrueID Verification your Pro website and customer reviews will remain live, and when Kandua returns, you’ll pick up where you left off. If have not completed TrueID verification, your website will be removed, but you can request a PDF copy of your reviews to share with potential clients.

Will Kandua still be supporting Pros during this period?

Yes! While we won’t be sending job leads, you can still:Use Kandua to send invoices and quotes to private customersAccess your job history and customer details in-appContact support for any assistance you needWe are also creating opportunities for Pros to give feedback and be part of the future of Kandua.

Can I still use the Kandua website and app?

Yes, the app and website will remain accessible, but certain features, such as buying leads, will be disabled during the pause.

Will there be new requirements for Pros when Kandua returns?

We are working on improving the platform and may introduce new tools, training, or requirements to ensure Pros can get the most out of Kandua. We will share these updates closer to the relaunch.

What happens if I have a dispute with a customer during the pause?

You can still contact Kandua Support for assistance with customer disputes. Our support team will continue to help Pros during this period.

Will pricing for leads change when Kandua comes back?

We are working on improving the value that Pros get from the marketplace. More details will be shared before the relaunch.

Can I still advertise my services using my Kandua website?

If you have completed TrueID verification, your website will remain live, so potential customers can still see your profile and read your reviews. If you have not completed TrueID verification, your website will be removed, but you can request a PDF of your customer reviews to share elsewhere before the 31st of March 2025

Will there be a waiting list to join Kandua when it returns?

We will provide updates on any new registration processes before relaunching. Keep an eye on our emails, WhatsApp updates, and website for details.

How will I know when Kandua.com is back?

We will send updates through:

Email
WhatsApp announcements (Save +27 81 050 9560 to your contacts)

Apply to become a Kandua Elite Pro today!

If you meet the requirements and are ready to level up, click below to apply and start your journey as a Kandua Elite Pro.

Apply now

Frequently Asked Questions 👇

What is a Kandua Elite Pro?

Kandua Elite Pros are top-rated Pros who have exclusive access to fulfilment jobs from Kandua’s partners, such as Santam.

What types of jobs are available to Kandua Elite Pros?

Elite Pros typically handle insurance claims such as Electrical Geyser maintenance and installation

What are the requirements to become a Kandua Elite Pro?

Applicants must have:

a registered business
a business bank account
professional insurance
at least three contactable references
relevant trade certification
be a South African Citizen or provide confirmation that they are able to work in South Africa
no criminal record

Do I need to be a current Kandua Pro to apply for Elite status?

No, you can apply by clicking here

How do I apply to become a Kandua Elite Pro?

Check that you meet the qualification criteria
Submit the application form by clicking here
Attend an information session
Complete a criminal background check
Submit the required documents
Wait for your application review and selection notification
Attend an onboarding session
Sign the Service Level Agreement and the Code of Conduct
Download the Kandua for Pros app (if not already a Kandua Pro)

Is there an application fee to become a Kandua Elite Pro?

There are no additional fees to becoming a Kandua Elite Pro

What benefits do Kandua Elite Pros receive?

Benefits include regular job notifications, guaranteed call-out fees, fair and fixed rate cards (eliminating client negotiations), reliable and timely payments, support from a Kandua representative for each job, access to an easy-to-use app for assessments, quotes, and invoices, networking opportunities with other top professionals, and exclusive events and training sessions.

How does Kandua support Elite Pros in their jobs?

A Kandua representative is involved in every job to assist, and the platform provides tools for assessments, quotes, and invoices through an easy-to-use app.

Are there any ongoing commitments for Kandua Elite Pros?

Elite Pros are expected to maintain a good customer rating and adhere to the Kandua Elite Pro Code of Conduct.

What happens if an Elite Pro receives a poor customer rating?

Maintaining a good customer rating is a requirement, should your rating drop or there are too many complaints from customers you will be removed as an Elite Pro

If you have any questions, our team is here to help.

0810509560

info@kandua.com